News

Home News Dubai

Dubai's Dewa to stop paper receipts from January 1

Dubai latest news, UAE latest news, current news, world news, today's news, English news, breaking news today, international news, top news, recent news, expatriates Dubai
ex-pat life in Dubai

Do you use this service regularly? Be prepared for a change.


Dubai Electricity and Water Authority (Dewa) will not be issuing paper receipts starting January 1, 2020, the authority said.

"As part of our ongoing efforts to preserve the environment and our commitment to smart transformation in all our services, the issuance of paper payment receipts will be discontinued as of January 1, 2020," Dewa said in an email to customers.

"To ensure receipt of your e-receipt: We invite you to update your data via Dewa website or Dewa smart app, to receive payment receipt confirmation details via SMS and electronic receipt details via email," the email added. "To update your information, please visit www.dewa.gov.ae/updatecustomerinfo

Comments